We've tried to answer the most common questions on delivery, ordering and returns in the sections below. Click on the relevant link to find out our policies.
If your question isn't listed, just email us on firstname.lastname@example.org or call 0151 707 8099 and someone will be happy to help. Please note that during the Corona virus lock down period it is better for you to email, as it may take longer than usual to get through on the phone.
Office hours are weekdays 10:00 to 17:30. If you contact us outside these hours we will endeavour to get back to you as soon as possible the next working day.