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Need help?

We've tried to answer the most common questions on delivery, ordering and returns in the sections below. Click on the relevant link to find out our policies. 

If your question isn't listed, just email us on or call 0151 707 8099 and someone will be happy to help. 

Office hours are weekdays 10:00 to 17:30. If you contact us outside these hours we will endeavour to get back to you as soon as possible the next working day. 



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