Orders placed before 3pm will be delivered the next working day, except in exceptional circumstances. If you have any questions prior to ordering, then please either e-mail us at info@resurrection-online.com, or telephone the store during opening hours Mon to Sat 9.30 am to 6pm, Sun 11am to 5pm.
If you want something you think we may have in store, which is not on the website, just contact us via e-mail or phone as above. We will do our best to get you what you want. When you place an order on our website we shall email you an acknowledgement.
Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
The product ordered being unavailable from stock
Our inability to obtain authorisation of payment
The identification of an error within the product information, including price or promotion
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.
We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply use the freepost returns label to return the goods to us for a full refund.